UCaaSA full business phone system: extensions, devices, call flows, and voicemail.CCaaSCloud contact center: skills-based ACD, queues, agents, wallboard, reporting.DID NumbersNewLocal and toll-free phone numbers, provisioned in seconds via API or console.SIP TrunkingBring your own carrier, connect a PBX, global termination, secured by default.SMS to EmailNewInbound texts mirrored straight to your team inbox, no dashboard required.SMS to API WebhookNewInbound texts POSTed to your endpoint in real time, HMAC-signed.Call RecordingNewPolicy-driven recording with mid-call pause/resume and an audited playback API.Embedded SoftphoneNewBrowser-based WebRTC calling inside your own app, no desk phone required.Outbound DialerPreview, progressive, power and predictive campaigns with an abandon-rate governor.Voice AI AgentsGive an AI voice agent a real phone number, and a human to escalate to.Microsoft Teams Direct RoutingNewA fully-managed, white-label SBC for Teams Phone. One API call provisions a tenant.Call Transcription & AI SummarizationNewSearchable transcripts and AI summaries from your call recordings, or bring your own AI provider.A2P 10DLC RegistrationComing SoonBrand and Campaign registration for US outbound SMS, built into the platform.

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